Henn na Hotel New York Amenities

Activities

• Happy hour

Business Facilities

• Meeting/banquet facilities

Cleaning Services

• Daily housekeeping

Cleanliness & disinfection

• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Guest accommodation is disinfected between stays
• Linens, towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against Coronavirus
• Property is cleaned by professional cleaning companies

Common Areas

• Shared lounge/TV area

Food & Drink

• Restaurant
• Wine/champagne
• Bar
• Kid meals

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses and other tableware have been sanitized

Front Desk Services

• Luggage storage
• Concierge service
• Invoice provided
• 24-hour front desk
• Express check-in/check-out

General

• WiFi available in all areas
• Parking

Miscellaneous

• Toilet with grab rails
• Visual aids: Tactile signs
• Wheelchair accessible
• Visual aids: Braille
• Facilities for disabled guests
• Heating
• Air conditioning
• Emergency cord in bathroom
• Non-smoking rooms
• Lower bathroom sink
• Lift
• Higher level toilet
• Non-smoking throughout
• Auditory guidance

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Pool and Spa

• Fitness centre
• Fitness

Safety & security

• CCTV in common areas
• Smoke alarms
• 24-hour security
• Safety deposit box
• Fire extinguishers
• CCTV outside property

Safety features

• Access to health care professionals
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Staff follow all safety protocols as directed by local authorities
• First aid kit available

Services

• Free WiFi
• Internet services
• WiFi

Transportation

• Parking garage
• Accessible parking